Romfuns Terms & Conditions — The Complete Guide for Members

1. General Rules

Romfuns (https://romfuns.click) is an online gaming and betting platform for Bangladeshi users. By creating or using an account on this platform, you confirm that you have read and agreed to these terms and conditions in full.

These terms and conditions are written in Bengali; however, the English version shall prevail for any legal interpretation. Romfuns reserves the right to amend these terms, in whole or in part, at any time. Changes take effect as soon as they are published on the website.

If you have any questions or need clarification on anything, please contact our support team. We're always ready to help.

2. Account Registration & Usage

To open an account on Romfuns, you must meet the following requirements:

• You must be at least 18 years old.
• You must provide your correct full name, date of birth, phone number, and email address.
• Each individual may register only one account.
• Accounts cannot be created using false information or someone else's details.
• Your account password must be kept strictly confidential — do not share it with anyone.

You are fully responsible for everything that happens in your account — including unauthorised logins or balance changes. Romfuns strongly recommends enabling Two-Factor Authentication (2FA) to keep your account secure.

3. Identity Verification (KYC)

Romfuns follows international anti-money laundering policies. As a result, we may require identity verification before processing withdrawals above a certain amount, or at any time if deemed necessary.

KYC verification requires one of the following valid documents:

• National ID Card (NID)
• Passport
• Driving License

A utility bill or bank statement may also be required as proof of address. Withdrawal processing may be delayed if KYC verification has not been completed.

4. Deposit Policy

The following rules apply when making a deposit on Romfuns:

• Minimum deposit is ৳200.
• Only Mobile Pay, Nagad, or Rocket accounts registered in your own name may be used.
• Depositing through a third party is strictly prohibited.
• Deposits are usually credited instantly. In the event of network issues, there may be a delay of up to 15 minutes.
• If you notice an incorrect transaction, please contact Romfuns support immediately.

Romfuns does not charge any deposit fees. However, your mobile banking provider may apply their own charges, which are outside Romfuns' control.

5. Withdrawal Policy

The following Romfuns rules apply to all withdrawals of winnings:

• Minimum withdrawal is ৳500.
• Your maximum withdrawal limit depends on your account level and KYC status.
• Withdrawals can only be made via the same payment method used for the deposit.
• For verified accounts, withdrawals are typically processed within 15 to 30 minutes.
• You cannot withdraw directly from your bonus balance — the wagering requirement must be met first.

6. Bonus & Promotion Terms

Romfuns offers a range of bonuses and promotions. Each bonus has its own specific terms, detailed on the Bonus Page. The following general rules apply to all bonuses:

• Each member may claim any given bonus promotion once only.
• Bonuses may only be used on the games or betting markets specified in the bonus terms.
• Until the wagering requirement is met, your bonus balance is kept separate from your real balance.
• If bonus abuse or fraud is proven, all related bonuses and associated winnings will be forfeited.
• Separate bonus terms may apply for VIP members.

7. Betting Rules

Keep the following rules in mind whenever you place a Sports Betting wager on Romfuns:

• Once a bet is confirmed, it cannot be cancelled or changed.
• If odds are found to be incorrect, Romfuns reserves the right to void the affected bet.
• If a match is cancelled or postponed, all related bets will be voided and stakes returned.
• In live betting, bets may be rejected due to network delays.
• If one selection in an Accumulator bet is voided, the remaining selections will form a new Accumulator.
• Deliberately placing opposing bets on the same match to generate risk-free profit (arbitrage) is a violation of our terms.

Romfuns reserves the right to set maximum bet limits. VIP members generally enjoy higher bet limits.

8. Casino & Games Rules

The following rules apply when playing in the Romfuns Live Casino and Games section:

• All games use a certified Random Number Generator (RNG).
• If you get disconnected during a live dealer game, the result of that round still stands.
• If a system error causes an abnormal outcome, Romfuns reserves the right to void that round.
• Minimum and maximum bet limits apply to every game.

9. Responsible Gaming

Romfuns believes entertainment should be fun and in control. That's why we take responsible gaming seriously:

• Members can set their own deposit limits, bet limits, and loss limits.
• If needed, you can temporarily suspend your account for a set period (cooling-off).
• The self-exclusion option allows you to permanently deactivate your account.
• If signs of gaming addiction are identified, the Romfuns support team will step in to help.

To learn more about responsible gaming, visit our Responsible Play View page.

10. Privacy & Data Protection

Romfuns takes the protection of your personal data seriously. Any information we collect is used solely for platform operations, payment processing, and legal compliance.

• Your information is never sold to third parties.
• Information may be disclosed to authorities where required by law.
• All data is secured with 256-bit SSL encryption.

For more details, visit our Privacy Policy Read.

11. Dispute Resolution

If you have a dispute regarding a bet result or payment, please follow the process below:

• Please reach out via live chat or email us at support@romfuns.click first.
• Please include full details of your complaint, the date, bet ID, and any relevant screenshots.
• Romfuns will provide an initial response within 72 hours.
• Complex cases may require up to 14 business days to investigate.

12. Account Closure & Termination

Romfuns may close or suspend an account for any of the following reasons:

• Violation of any provision of these Terms & Conditions.
• Providing false or incomplete information.
• Fraud, theft, or any form of deceptive activity.
• Operating multiple accounts.
• Suspected money laundering or other illegal activity.

You may close your account at any time. Any pending withdrawals will be processed, and your bonus balance will be forfeited.